People Are Talking About First Foundation! We're thankful for feedback and many of our clients have shared their positive experiences with us. Here are a few examples:
What Our Clients Are Saying!
She spoke with Jennifer Huynh who was able to answer her questions and really helped to ease her mind.
Hi Gord. We are clients of First Foundation. Recently, my 72 yr old mother was faced with renewing her mortgage. Not being part of the technological age, she depends largely on contacting places in person or by phone to get information. She was unsure what to do about her renewal. Her existing mortgage company had provided her some options but she didn't know how they compared to what else was available out there. I suggested she call you guys, so she did. She spoke with Jennifer Huynh who was able to answer her questions and really helped to ease her mind. On Jennifer's recommendation, she went back to her existing mortgage company and was able to negotiate a better rate than they had originally offered. She was surprised she was able to do that! Grant and I will be contacting you guys when our renewal comes up later this year. Take care!
~ Lindsay and Grant Harris
We first met with Jennifer in June 2012 for the purpose of discussing mortgage renewal options. Although our mortgage did not come up for renewal until October 2013 she walked us through the process explaining timelines and expectations and answering all our questions. This was the first time we had considered using a broker so we had lots of questions! By the time our meeting was over the decision was made to go with First Foundation.
Because of Jennifer we also agreed to have Scott contact us regarding our insurance needs. Scott also provided us with excellent service. Our vehicle and condo insurance needs were fairly standard, however we have lake property which presented a few challenges. Scott clearly explained the coverage we could expect and the cost involved. Although our overall insurance costs with First Foundation are higher than those paid to our previous insurance broker we went with Scott. We made this decision because of the service he provided and his candor when explaining the insurance options. We felt comfortable that if something were to happen to our vehicle or property that Scott would look after us.
In June 2013 we contacted Jennifer and began the process of locking in our mortgage. Again the service provided by Jennifer was exemplary. We were able to lock in a good rate for the period that fit us. We knew what to expect and Jennifer looked after all the details. She was always accessible and ready to assist us as we went through the process.
We are happy to recommend First Foundation to family and friends.
~ L. Park and M. Hampton
"It is a pleasure to work with First Foundation...
They consistently find great mortgage rates and I am happy with their service. 5 outta 5"
~ Shannon Satterthwaite
"I was thoroughly impressed with my entire experience with First Foundation...
My broker, Jenn, was able to secure me an amazing rate and helped me along the entire process. She was always accessible and eager to answer any questions I had. She made the process as seamless as possible and I couldn't ask for anything else in a broker. The level of client relations was superb and I would recommend anyone to First Foundation, and in particular Jenn Huynh."
~ Andrew Cao
"Thank you, from the bottom of my heart, for all of your consistent, diligent hard work and dedication...
It certainly means the world to me, You Eun, and my mom. Your work has not gone unnoticed; we all really appreciate it. Thank you so much. As well, thank you for your continued patience with our file/case as it did take longer than normal. Your calm, diligent demeanor made the entire process stress free. And of course, you always had all the answers to our questions; thank you."
~ Evan Radford
"Uplifting and gratifying as worthy descriptors of your efforts!"
"We do appreciate how hard and diligent you work on our behalf; your professionalism and competence at all times conveyed a message of confidence to us that you would some how manage to look after yet another Fleiger! My words... "uplifting and gratifying" as worthy desciprtors of your efforts!"
~ Maureen & David Fleiger
"We were doing a refinance on our current home and a draw finance to build a new home...
We knew nothing about this process and Darren [Quilley] was extremely helpful. He was very patient and took the time to explain things thoroughly so we understood the entire process.”
~ Annonymous Online Review
"Thanks for everything First Foundation Insurance...
Thanks for everything you did for me. You don't know how much I appreciate your service. It was outstanding. Keep up the good work."
"Just finished buying our second home through First Foundation Mortgages...
The first house that we bought went through with very few problems. They answered all of our questions, even years after we bought the house. Now, we have bought our second home and experienced outstanding customer care throughout the whole process! They have even created an online signing process that not only streamlines the process but makes sure you don't miss any of the signature lines. Got it done right the first time, thanks to First Foundation Mortgages!!!!! I will use them every time I buy a house!!!"
~ Al Breker
"Thank you for everything Scott."
"Scott [Marit] you have been wonderful to work with and I will be sending all our friends and family your way when they decide to take the plunge into homeownership."
~ Kristy Wiklun
"Just want to thank Lisa Last for her endless effort...
in working with me to find a lender and a great rate. She exceeded my expectations during this sometimes stressful process. I would recommend her completely to anyone look for a great agent. Thank you again Lisa!!!”
~ Sandy Cardwell
Thank you so much for your professionalism, work ethic, and dedication...
in making our mortgage process a pleasant and smooth experience. Lisa [Last] I will be telling as many people as I can to use you for their financial needs. Once again, thank you for everything." Sincerely,
~ Michael Kroll
"Hi Jennifer, thank you so much for taking care of everything for me!"
"You saved me a lot of time and energy – everything you have done for me is greatly appreciated. I will most definitely pass on your information if anyone I know is looking for a broker. I’m sure we will be in touch again in the future. Again THANK YOU!!"
~ Golda Cassell
“I wanted to express my thanks to First Foundation for the service they have provided me with...
I am a first time home buyer and was new to the process of applying for a mortgage. After contacting two other brokerage firms and two major banks, I finally found First Foundation. First Foundation provided me a far more competitive rate and the friendliest service around. The staff accommodated all of my needs and was incredibly patient in explaining all details of my mortgage. It truly was a pleasure to work with them." Sincerely,
~ D. Adam Walker
“Thank you so much for everything you’ve done to assist Marc & I with our new mortgage...
We found our experience with First Foundation very pleasant unlike conventional banks which make you feel like you’re “under the microscope”. The whole process was painless, which was a nice change from the usual routine of applying for financing. We certainly will continue to do business with First Foundation and will be recommending you to our family & friends. Once again…thank you so much!”
~ Tanya Breault
“I wanted to thank you again for all your help in getting my place...
you helped me calm down when I was starting to panic a bit and you made the whole crazy process seem easier for me as well. My kids really like the place too! I just wanted to say thank you again for all your help. You were very easy to talk to during the whole mortgage process. I am really enjoying this place and its starting to feel like home.”
~ Dan Stephenson
More Friends & Customers Had This To Say:
"Best service experience of my entire life! I'd recommend them every time."
~ Jared Smith
"Very progressive, very honest, very professional"
~ Sheldon Johnston
"The most competitive broker and broker team that we've ever dealt with."
~ James Robertson, First National Financial
"Great communication. They deliver!"
~ Kim Thornton
"Super easy for me...made it go really smoothly."
~ Andrew Zuyderduyn
"Thanks for making it a seamless process."
~ Faith Farthing
"They offered us the whole package...and that's what we got."
~ Mark and Shelley Erickson
"Really appreciate what you've done for us... It wouldn't have been possible to build our dream home without you."
~ David McFadyen and Karen King
Contact us anytime, we would love to work with you!
Or have a look at our #OwnGrowProtect Blog to learn more about what we do!