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Dear Gord and Team at First Foundation,
I wanted to take a moment to send my gratitude for the service I received from First Foundation. I was in need of refinancing my home. We were coming to the end of our 5 year term, and looking at options.
After filling out a brief form on the website, I was contacted shortly after, by Lisa Last. Lisa and I discussed what I was looking for, and based on our conversation, presented me with a couple of options, that she felt would best address my needs. She made it very clear that there was a time crunch on this opportunity, as the banks were moving their rates. After a brief discussion with my wife, we made our decision, and moved forward.
Lisa was able to hold the rate for us with the lender, and explained very clearly, what information I needed to get to her. I began gathering the documents, etc. and each day, I would send her what I had, she would then confirm she had received it and what was outstanding. The communication was quick, clear and easy to know what was going on. I didnt have a lawyer, so she gave me the names of a few she knew.
Once all of the information was in place, Lisa took care of the rest. All I needed to do, was, wait for the call from the lawyer, and sign the paperwork.
Everything fell into place very smoothly. I would recommend First Foundation to anyone looking at any type of residential mortgage. They are a great team, and really understand their business.
Anyone interested in asking me questions about my experience, are free to get in touch with me.
Lance was a great client to work with and we always appreciate and enjoy doing business with pleasant people like him. Check out other testimonials for more things people are saying about First Foundation. If you are interested in learning more about First Foundation, or the services we offer, please feel free to contact us.